Support Ticket - 'Argument Validation Error when editing a project

[WhyldWanderer]

SUPPORT TICKET
https://discord.com/channels/679428761438912522/1427958348916985886/1427958826518319185

Receiving "Argument Validation Error" when I try to publish my project. I receive a bunch of errors in the console too
I've already registered one project with no errors, but this second project is giving me a hard time 😅

using chrome on desktop

If there are more questions, you can ask the user in the Discord support ticket linked above.

[kkatusic]

@maryjaf can you test this on the production? thx

[maryjaf]

Sorry for noticing this issue late.
I’ve just tested the project creation and edit flow in several different scenarios and I couldn’t reproduce the problem.

Could we please ask the user to try again, and if the error happens again, kindly follow the steps below and send us the results?

1. Open DevTools → Network tab.
2. Click Publish.
3. Click the createProject request → Request payload.
4. Copy the JSON and send it to you

@WhyldWanderer cc: @kkatusic

[WhyldWanderer]

Yes I can ask the user to try this next time...

@maryjaf My suspicion is that this happens when users attempt to copy/paste images into the body of the description rather than using the uploading tool that is provided.

Usually, when this happens with a user and I ask them to remove the images from their description, that fixes the issue.

It doesn't ALWAYS happen when images are copy/pasted though.. so Im unsure if it is related to filetype or size or what...
Just some additional information.

[maryjaf]

Yes I can ask the user to try this next time...

@maryjaf My suspicion is that this happens when users attempt to copy/paste images into the body of the description rather than using the uploading tool that is provided.

Usually, when this happens with a user and I ask them to remove the images from their description, that fixes the issue.

It doesn't ALWAYS happen when images are copy/pasted though.. so Im unsure if it is related to filetype or size or what... Just some additional information.

Thanks @WhyldWanderer for your exact explanation

@kkatusic it seems the problem is related to adding photo with .HEIC format

Screen.Recording.2025-11-26.at.10.05.00.PM.mov

[kkatusic]

@maryjaf, cc @WhyldWanderer, we don't accept that type of the image for now, we suggest support to new Giv version.

[WhyldWanderer]

I understand.. Im not completely confirmed that this is what causes the error.

I just know that usually, if I advise them to remove the images in their description, it works after.

Is there any way to make it so that users are unable to copy/paste images into the box?
So that they are forced to use the upload tool instead?

[kkatusic]

I understand.. Im not completely confirmed that this is what causes the error.

I just know that usually, if I advise them to remove the images in their description, it works after.

Is there any way to make it so that users are unable to copy/paste images into the box? So that they are forced to use the upload tool instead?

For now not, in new version maybe that will be enabled, we need to upload all images to our storage account because we can't let users to share some external links because security issues :(